Elite Crypto Signals as a website sells access to crypto signals. One of the key benefits of cryptocurrencies (or “crypto”) is the anonymity that such formats provide. We take privacy seriously, and as such we have laid out the following policy.
We take payments via Cryptocurrencies, either Bitcoin or Litecoin. Either way, we do store customer data on our local, secure database. This information is for the purposes of maintaining subscription roles and fulfilling customer requests only. All of our customers’ data is stored on secure servers behind state of the art firewalls. These servers are not shared with any other companies other than those associated with Elite Crypto Signals.
This data includes cryptocurrency transaction id-s, usernames, subscription info.
Customer data is stored only so long as a customer is a paid member. Should a user cancel their account, we will retain their customer data on the chance that they return as a paying subscriber. As per EU law, however, a user may request that their data — be deleted from our servers at any time. It may take up to 48 hours for the Elite Crypto Signals team to process and respond to such requests, and we may ask for proof of identity. This is for your protection as well as ours.
Besides user data, our servers may collect and store behavioral data about our users. This includes using “cookies” to track activity, IP addresses, and other associated data, such as page loading times and the amount of time spent on a given page. These are used exclusively by our quality control and development staff to make Elite Crypto Signals easier to use and a more attractive choice to our customers.
When a user uses our website all of the above information is collected, stored, and sometimes processed as part of our services’ general procedure. Your information will only be used for the above-noted reasons. Elite Crypto Signals will never share, sell, lease, or otherwise distribute your personal information to any other third parties under any circumstances, except where required by law.
As well as the above-mentioned reasons, there are a number of additional reasons why we might collect personally identifiable information. These include, but are not limited to:
Providing personal customer service
Billing and other accounting purposes
To contact users in case of service issues
To supply law enforcement personnel with information as required by law
For personalized special offers or other promotions
From time to time, Elite Crypto Signals may contact a user regarding their account. This may be to troubleshoot membership errors, resolve disputes, resolve billing issues, supply marketing offers, deliver company news, request opinions on services and products offered, or other related reasons. In general, this contact will take place via Discord private message.
We find this policy to be complete and accurate, however it may be amended from time to time as more services are offered or services are replaced or dropped. Elite Crypto Signals may not always notify users of these updates, so members are encouraged to check this page from time to time to make sure that they stay up-to-date with our policies.
Use of Elite Crypto Signals services, including this Website and it’s Discord channel, is contingent on accepting these policies as well as our Terms of Service as linked here.